Legal
Privacy Policy
Effective: August 11, 2026
At Film by Soloai, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We collect information that you voluntarily provide to us. We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
2. How We Use Your Information
We use the collected information for specific, legitimate business purposes, including:
Responding to your inquiries and scheduling consultations.
Fulfilling and managing photography, videography, and doula service agreements.
Delivering digital photo galleries, prints, and media downloads to you.
Securely processing payments, tracking orders, and sending administrative updates or invoices.
Improving our website functionality and user experience.
3. Strict Birth Space Confidentiality
Due to the deeply personal nature of doula support and birth photography, we maintain strict privacy boundaries:
No Implied Sharing: We will never post, share, or market your birth stories, names, images, or videos online or in public portfolios without your explicit, written consent via a separate Media Release Form.
Gallery Security: Your private client galleries delivered through Pixieset are password-protected to ensure only authorized individuals can view your intimate images.
Medical Privacy: Any health or personal information shared during prenatal visits or labor support is kept strictly confidential.
4. Third-Party Service Providers
We do not sell, rent, or trade your personal information. We share your data with trusted third-party platforms that help us operate our business:
Pixieset: We use Pixieset to deliver digital photography galleries, process bookings, and secure payments. Your personal information, contract details, and photographs are securely stored on Pixieset's servers in accordance with their privacy and security standards.
Payment Processors: Payments made through our Pixieset platform are handled securely. Film by Soloai does not store your credit card or financial account data.
Backup Care: If a backup doula or photographer is required for your birth, we will share necessary logistics and care details with your prior consent.
5. Cookies and Tracking Technologies
Our website and Pixieset galleries use cookies to analyze traffic, and optimize performance. You can choose to disable cookies through your individual browser settings.
6. Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.
7. Your Data Rights
You have the right to request the correction or erasure of your personal data. To exercise any of these rights, please contact us using the details below.
8. Contact Information
If you have questions, comments, or requests regarding this Privacy Policy, please contact us at: filmbysoloai@gmail.com
Terms and Conditions
Effective: August 11, 2026
Welcome to Film by Soloai. This Website is owned and operated by Film by Soloai LLC. By accessing or using our Website, services, or booking platform, you ("User," "Client," or "visitor") agree to be bound by these Terms and Conditions. If you do not agree to all of these Terms, do not use this Website or our services.
1. Scope of Services
Film by Soloai provides professional creative and support services, specifically specializing in:
Film Photography: Maternity, birth, newborn, and lifestyle media production.
Doula Support: Physical, emotional, and informational support for individuals and families during pregnancy, birth, and the postpartum period.
2. Non Medical Advice Disclaimer
The content, text, graphics, images, and information contained on this Website are for informational and educational purposes only.
Not Medical Care: Our website content does not substitute for professional medical advice, diagnosis, or treatment.
Consult Your Provider: Always seek the advice of your physician, midwife, or other qualified healthcare provider with any questions you may have regarding a medical condition or birth plan.
3. Intellectual Property Rights
Unless otherwise stated, Film by Soloai owns the intellectual property rights and copyrights for all materials, text, designs, logos, videos, and photographs displayed on this Website. You must not republish, sell, rent, sub-license, duplicate, or copy any photographic or written material from this Website without explicit, written permission from Film by Soloai.
4. Bookings, Payments, and Retainers
Viewing this Website does not establish a formal client-professional relationship.
Formal Contract Required: To secure photography, videography, or doula services, clients must sign a separate, binding Service Contract.
Retainers: Bookings require a specified non-refundable retainer fee to secure dates and on-call availability.
Payment Terms: All remaining balances must be paid according to the schedule outlined in your specific Service Contract.
5. Privacy, Confidentiality, and Media Releases
We value the highly sensitive nature of birth spaces and personal health information.
Data Privacy: Information submitted through our contact forms is governed by our Privacy Policy and will never be sold.
Portfolio Use: Film by Soloai will never publish, share, or display intimate birth photographs, videos, or sensitive client details on this Website or social media without an explicit, separately signed Model and Media Release Form from the client.
6. Limitation of Liability
To the maximum extent permitted by applicable law, Film by Soloai shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
The use or inability to use this Website.
Any choices or medical decisions made by the client during pregnancy, labor, or postpartum.
Unforeseen technical failures, data loss, or temporary website downtime.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Colorado, USA. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts located in Fort Collins, Colorado.
8. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes take effect immediately upon being posted to the Website. Your continued use of the Website after updates signifies your acceptance of the revised Terms.
9. Contact Information
If you have any questions about these Terms and Conditions, please contact us at: filmbysoloai@gmail.com